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Our Mission
WHY WE DO IT
In a world of rush and replacement, we believe that products are designed and built not only to last, but to love. Each piece brings you joy, excitement, style and distinction.
Each piece means something unique to us and deserves to be treated accordingly through the exemplary, professional and personalized customer service that our customers deserve.
We really appreciate your vote of confidence.
We are so glad you are here. Welcome!
WHY IGUANA SELL?
We state that enriching cooperation and efficient communication are the keys to maintain strong, satisfactory relationships in order to co-create value for the whole to be more than the sum of its parts. Discover what makes us different and what o they say those who already know us.
PROFESSIONAL AND PERSONALIZED SERVICE
Our experts have a deep understanding of the technical aspects and uniqueness of each of our products, and are willing to listen to your needs so as to be able to personally assist you to choose the piece that better suits you. 98% satisfied customers guarantee our expertise. We remain at your disposal before, during and after the purchase through any of our online channels.
At Iguana Sell we care for your name, for what you like, your hobbies and interests. We love sharing. We appreciate that most of our customers choose us again after their first experience with us; we are thankful for our decade of activity and we are proud to have grown sustainably all these years. We are already more than 15.000 customers and 50.000 fulfilled orders.
BEST PURCHASING CONDITIONS
We strive to offer our products under the best purchasing conditions possible: all the articles we sell are brand new and include its official documents, original packaging and warranty, since we are authorized retailers. Also, we try to offer the most competitive prices possible with an experienced customer service. You won’t have to pay for unnecessary costs since at Iguana Sell you can enjoy free shipping for purchases over 150$
We want your only concern to be enjoying your products. Thus, you will be able to choose among three different payment methods and it will be done in the most sovereign security thanks to our secure payment softwares and gateway. Moreover, we are aware that first impressions are what counts, and that the products we sell have a huge personal and emotional value. So after receiving your product, you will have up to 30 days to decide whether to keep it or return it!
RELATIONSHIPS ARE THE CORE OF OUR BUSINESS
We care for the relationships with our customers and partners with superb attention to details that can be compared to the delicacy with which experienced craftsmen create a Maki-e. We want the collaboration to create valuable bonds.
With this purpose in mind, we have organized at our boutique events with international brands like Omas (2013), Nakaya (2014), Montblanc (2015) or Maurice Lacroix (2017). Also, we can’t help talking about the Madrid Pen Show, the event in which we have been present each year since Iguana Sell was funded. In 2016 we became the exclusive sponsor of the largest fountain pen fair in Europe!
OUR ACTS SPEAKS FOR US
Iguana Sell has been recognized by renowned national and international entities, for being a business that responds to its customers’ needs, continuously adapting and improving. As a matter of fact, the Iguana Sell Business Case is studied in the IE Business School.
- 2009 Bancaja Award to Young Entrepreneurs
- 2010 Actualidad Económica Award - Best 100 business ideas
- 2015 Libertad Digital Award
Plus, your trust in us requires hard work, time, persistence and as much transparency as a demonstrator fountain pen.
FOLLOW US ON SOCIAL MEDIA
You will find educational content on our blog and on our social networks, as well as a community of watchmaking and writing enthusiasts. What are you waiting for to join us?
