Brand New Authorized Dealer Official Warranty 100% Secure Checkout
My go to place to buy fountain pens; Iguanasell service is exceptional. The pen is stunning, and a pleasure to write with. I ordered fine and it writes effortlessly with some feedback. Converter takes a bit of getting used (and email to Iguanasell re this was answered by return with explanatory video) but overall highly delighted with purchase and once again fabulous service.
My son chose this for his 21st. Customer service was great. Ordered during lockdown and was notified straight away there would be quite a delay. Not a problem as I had ordered in plenty of time. Good communication throughout the delay, and dispatched ASAP as it arrived from the supplier, with tracking I could follow. Arrived well packaged in perfect condition.
Yes, we are an official authorized dealer for all our brands.
When you place an order, you’ll receive the product in its original packaging, complete with all official documents and paperwork, along with a stamped 2-year international warranty.
Please note that the warranty does not cover damage from use, watch straps or bracelets, or watch batteries.
Our customer service team is always here to help with any questions.
Please contact us by clicking here.
You have 30 days to return or exchange your product, starting from the date you receive it.
Refund Options: You can choose between a gift card, which is issued almost immediately after we receive the returned item, or a refund to your original payment method, which may take 5 to 10 business days to appear in your account, depending on the original payment method.
To qualify for a full refund, the product must:
Our customer service team is always here to help with any questions.
Please contact us by clicking here.
Yes, we offer free express shipping with DHL Express for all orders over $150 within the United States.
All orders come with a tracking number, allowing you to monitor your delivery at any time.
There are no additional costs or fees—the price you pay at checkout is the final price of the item delivered to your address, with delivery within 48-72 hours for in-stock items, depending on your location.
No, there are no additional costs or fees.
The price you pay at checkout is the final price of the item delivered to your address.
All orders come with a tracking number, allowing you to monitor your delivery at any time.
Product availability is displayed on each item’s page, just above the “Add to Cart” button.
Here’s what each status means:
“In stock, ships within 24 hours” or “Only X units in stock” means that the product is available in our warehouse and can be shipped the next business day after placing your order.
“In stock, ships within X days” indicates that the product is in our additional warehouse, and we need a few days for quality control before shipping it.
“Check delivery date” shows that the product is available, but we need to confirm the exact delivery date with the brand. Once your order is placed, we will contact the manufacturer to provide an estimated delivery time.
Our customer service team is always here to help with any questions.
Please contact us by clicking here.
Our customer service representatives are here to assist you. Contact us for personalized support.
