Brand New Authorized Dealer Official Warranty 100% Secure Checkout
Flawless buying experience. And Alba answered all my questions quickly and accurately.
I love this pen. It has a detailed and interesting design that covers more of the pen than some of the other more expensive maki-e pens that I considered. It also writes beautifully and I have struggled with some pens due to my writing style so this was a huge relief.
I ordered the medium nib for this pen. It writes very smoothly, which is a big plus for me, since I hold pens at an odd angle. The design on the nib and on the body is gorgeous. I like that you can feel the texture of the design, instead of it being a flat, lacquered surface. Finally, I love the CON-70 converter that comes with this pen. It is so much quicker to use than a normal twist converter- the only downside is that it requires some more effort to clean. (use a syringe if you have one!)
Yes, we are an official authorized dealer for all our brands.
When you place an order, you’ll receive the product in its original packaging, complete with all official documents and paperwork, along with a stamped 2-year international warranty.
Please note that the warranty does not cover damage from use, watch straps or bracelets, or watch batteries.
Our customer service team is always here to help with any questions.
Please contact us by clicking here.
You have 30 days to return or exchange your product, starting from the date you receive it.
Refund Options: You can choose between a gift card, which is issued almost immediately after we receive the returned item, or a refund to your original payment method, which may take 5 to 10 business days to appear in your account, depending on the original payment method.
To qualify for a full refund, the product must:
Our customer service team is always here to help with any questions.
Please contact us by clicking here.
Yes, we offer free express shipping with DHL Express for all orders over $150 within the United States.
All orders come with a tracking number, allowing you to monitor your delivery at any time.
There are no additional costs or fees—the price you pay at checkout is the final price of the item delivered to your address, with delivery within 48-72 hours for in-stock items, depending on your location.
No, there are no additional costs or fees.
The price you pay at checkout is the final price of the item delivered to your address.
All orders come with a tracking number, allowing you to monitor your delivery at any time.
Product availability is displayed on each item’s page, just above the “Add to Cart” button.
Here’s what each status means:
“In stock, ships within 24 hours” or “Only X units in stock” means that the product is available in our warehouse and can be shipped the next business day after placing your order.
“In stock, ships within X days” indicates that the product is in our additional warehouse, and we need a few days for quality control before shipping it.
“Check delivery date” shows that the product is available, but we need to confirm the exact delivery date with the brand. Once your order is placed, we will contact the manufacturer to provide an estimated delivery time.
Our customer service team is always here to help with any questions.
Please contact us by clicking here.
Our customer service representatives are here to assist you. Contact us for personalized support.
