Cher David,
Merci beaucoup de nous avoir choisis et d'avoir pris le temps de nous laisser une si belle critique. Nous espérons que vous appréciez beaucoup votre beau stylo. Nous restons à votre disposition. Meilleures salutations !
M
M. R. (Zaragoza, Spain)
Un gran producto y un fenomenal servicio!!
El envío llegó con gran rapidez y en buenas condiciones. La pluma es magnífica y responde a lo que se publicitaba. Muy recomendable tanto Sailor como Iguana Sell como vendedor.
J
Joaquin (Málaga, Spain)
Pluma Sailor
Muy buena la pluma. Y muy buena su atención. Muchas gracias.
B
Bernard H. (Brussels, Belgium)
Sailor Sapporo MF
Le plaisir d’écrire avec une plume fine tout en douceur. Un vrai plaisir que les plumes de cette manufacture Sailor
B
Benjamin (Paris, France)
Service client parfait
Bonjour,
Le service client est parfait. J'ai été contacté par Kamelia qui m'a proposé une autre plume car celle que je souhaitais n'était plus en stock. J'ai suivi ses conseils et celle-ci est parfaitement conforme à mes attentes (les plumes japonaises sont plus fines que les plumes européennes). J'ai été livré en 48h.
Je recommande.
G
Guillermo P. (Torrelodones, Spain)
Estilográfica Sailor Professional Gear Slim Silver, Metallic Blue, Rodio
Exquisite Piece of Japanese Art that Also Serves as a Fountain Pen
I recently purchased the Namiki Chinkin Pine fountain pen from Iguana Sell. Their customer service was outstanding, while the pen not only is stunning in artistic quality but writes silky smooth. It will become a valued treasure. Thank you.
I love everything about my EF black matte Estie. I inked it up with the black ink cartridge that came with the pen. It feels good in my hand. This is my second Esterbrook in my collection. I encourage you to give this pen a try. It is beautiful.
This pen is beautifully decorated with rich colors and delicate details. Its small size is a perfect match for my hand. The writing is smooth and practically effortless. The shipping was efficient and free. Iguana has served me well once again.
Yes, we are an Official Sailor Authorized Dealer (as well as for all our brands).
With years of experience in the luxury market, we guarantee authenticity and quality.
Your order will include a brand-new Sailor in its original packaging, complete with all official Sailor documentation and paperwork, along with a stamped Sailor official warranty.
Please note that the warranty does not cover damage caused by use, and for watches, it does not cover straps, bracelets, or watch batteries.
Our customer service team is always here to help with any questions.
You can return your product within 30 days of delivery.
Refund Options: You can choose between a gift card, which is issued almost immediately after we receive the returned item, or a refund to your original payment method, which may take 5 to 10 business days to appear in your account, depending on the original payment method.
To qualify for a full refund, the product must:
Be in perfect and unused condition.
Show no visible signs of use.
Include the original packaging.
Have all official documents and accessories.
Our customer service team is always here to help with any questions.
Yes, we offer free express shipping with DHL Express for all orders over $150 within the United States.
All orders come with a tracking number, allowing you to monitor your delivery at any time.
There are no additional costs or fees—the price you pay at checkout is the final price of the item delivered to your address, with delivery within 48-72 hours for in-stock items, depending on your location.
No, there are no additional costs or fees.
The price you pay at checkout is the final price of the item delivered to your address.
All orders come with a tracking number, allowing you to monitor your delivery at any time.
Product availability is displayed on each item’s page, just above the “Add to Cart” button.
Here’s what each status means:
“In stock, ships within 24 hours” or “Only X units in stock” means that the product is available in our warehouse and can be shipped the next business day after placing your order.
“In stock, ships within X days” indicates that the product is in our additional warehouse, and we need a few days for quality control before shipping it.
“Check delivery date” shows that the product is available, but we need to confirm the exact delivery date with the brand. Once your order is placed, we will contact the manufacturer to provide an estimated delivery time.
Our customer service team is always here to help with any questions.
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