Mii experiencia ha sido muy positiva. Tuve un problema con una pieza que adquirí y me lo solucionaron perfectamente.
Es de agradecer la existencia de este tipo de establecimientos que dan la oportunidad de adquirir artículos de escritura que sólo los amantes de este mundo comprendemos.
M
MURALI H. (Valencia, United States)
Superb !!
The GvFC is a very underrated fountain pen. It is however one of the best German pens in my opinion. The medium nib writes a bit broad but it is a smooth and wet writer
The design is very unique- unlike any other fountain pen and the fit, finish and overall look is first class !!
Fast shipping by IGS !!!
M
Marie (Paris, France)
Excellent service
La qualité de service d’Iguanasell est absolument parfaite. Ils ont rapidement répondu à ma demande concernant le changement d’adresse en cours de commande. Quand au plume Macassar Black Edition… il s’agit de ma première plume dont le corps est en bois et je dois avouer que l’écriture est extrêmement plaisante. En outre, en taille F, la plume du Macassar est à la fois fine sur papier épais et plus épaisse sur papier fin, avec un léger aspect biseauté si l’on s’amuse à jouer les pleins et déliés, sans que cela ne devienne trop calligraphique. Bel objet
Yes, we are an Official Graf von Faber-Castell Authorized Dealer (as well as for all our brands).
With years of experience in the luxury market, we guarantee authenticity and quality.
Your order will include a brand-new Graf von Faber-Castell in its original packaging, complete with all official Graf von Faber-Castell documentation and paperwork, along with a stamped Graf von Faber-Castell official warranty.
Please note that the warranty does not cover damage caused by use, and for watches, it does not cover straps, bracelets, or watch batteries.
Our customer service team is always here to help with any questions.
You can return your product within 30 days of delivery.
Refund Options: You can choose between a gift card, which is issued almost immediately after we receive the returned item, or a refund to your original payment method, which may take 5 to 10 business days to appear in your account, depending on the original payment method.
To qualify for a full refund, the product must:
Be in perfect and unused condition.
Show no visible signs of use.
Include the original packaging.
Have all official documents and accessories.
Our customer service team is always here to help with any questions.
Yes, we offer free express shipping with DHL Express for all orders over $150 within the United States.
All orders come with a tracking number, allowing you to monitor your delivery at any time.
There are no additional costs or fees—the price you pay at checkout is the final price of the item delivered to your address, with delivery within 48-72 hours for in-stock items, depending on your location.
No, there are no additional costs or fees.
The price you pay at checkout is the final price of the item delivered to your address.
All orders come with a tracking number, allowing you to monitor your delivery at any time.
Product availability is displayed on each item’s page, just above the “Add to Cart” button.
Here’s what each status means:
“In stock, ships within 24 hours” or “Only X units in stock” means that the product is available in our warehouse and can be shipped the next business day after placing your order.
“In stock, ships within X days” indicates that the product is in our additional warehouse, and we need a few days for quality control before shipping it.
“Check delivery date” shows that the product is available, but we need to confirm the exact delivery date with the brand. Once your order is placed, we will contact the manufacturer to provide an estimated delivery time.
Our customer service team is always here to help with any questions.
